Training Outcomes

Improve your conversion rate • Build rapport with customers faster • Identify which sales skills may be missing • Master needs assessment to find solutions faster • Benefits vs Features selling skills

Training Outcomes

Rapport and understanding buyer psychology, Needs Assessment, Handling Objections, Upselling, Cross-selling & maximising value, Prospecting, Networking, After the sale follow up, understanding body language.

HIGHLIGHTS:

The old ways of selling are just that, “old school”. The New Rules of Business don’t only apply online. Prospects are more informed than ever, but still, people buy from people. We’ll learn the best ways to make the sale without being salesy, pushy or typical. Imagine, if you could double your sales by making small tweaks to your sales process, what impact that would have on your overall business performance.

Learn the essentials of the sales process:

PHASE 1: Preparing for the Sale: Know your competitors, planning, formulating and scripting the sales message
PHASE 2: Making the Sale: Prospecting, the Initial contact – the secrets to building rapport, needs Assessment – asking the right questions, using Benefits rather than Features, add-ons – how to double your margin with tweaks to your technique
PHASE 3: Handling Objections: Using the power of persuasion to get the sales message across, discover and pre-empt the different types of Objections, how to Increase value, not decrease price
PHASE 4: Closing the Sale: Identifying Buying Signs, how to close without being too pushy
PHASE 5: After the Sale: The one simple after-sale technique that has broken the Guinness world record – literally, how to at least triple the average customer’s return rate, handling customer complaints – turning challenges into opportunities

Workshops are not lecture-based. Participants can expect to learn and practice using role-plays, group and individual feedback.

Would you like to know more about the top 10 secrets to skyrocket your sales results?

Find out more about the Relationship Selling Skills by downloading our resource book

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If you would like to talk to us about helping you improve your team’s results by improving their sales skills, send us a message now:

Relationship Selling Skills

If you would like to talk to us about helping you improve your team’s results by improving their sales skills, send us a message now: